Central Brain account
Your subscription. Your controls.
Use the secure Stripe customer portal to review billing, update your payment method, download invoices, or cancel online. You do not need to email or call us to cancel.
Subscription
Review your current Central Brain plan, billing frequency, renewal date, and subscription status.
Invoices
View available billing history and download invoices or receipts for completed payments.
Payment details
Update the payment method used for future renewals through the secure billing portal. Do not send card details by email.
Plan and licenses
Review available plan or license-quantity changes. Any price and effective date will be shown before you confirm a change.
Canceling a subscription
Select Manage or Cancel Subscription, sign in through Stripe, choose the subscription, and follow the cancellation steps. Online cancellation is available at any time and should take effect immediately for the next renewal. Keep the confirmation for your records. Unless the checkout terms or your written order say otherwise, access continues through the end of the period already paid for.
Read the Central Brain Refund & Cancellation Policy for the exact self-service refund rules and billing framework.
Moving a license to another computer
Deactivate the old computer in Central Brain before activating the replacement whenever possible. If the old device failed or is unavailable, request an assisted reset from the purchase email address. Each self-service license includes three complimentary assisted machine resets in a rolling 12-month period. See the license transfer instructions for the required details and the rules that apply after cancellation, refund, payment failure, or dispute.
If the portal is unavailable
Email support@neuroaigent.com from the address associated with the purchase so we can restore portal access or process the request. Include the purchaser name and order or invoice number, plus the change you need. Never include passwords, full card numbers, API keys, license keys, or confidential project files.
Team and Enterprise accounts
Team and Enterprise billing, license changes, services, and cancellation are handled under the applicable written order or agreement. Contact Justin and Robert for assistance.
Related policies
Use of Central Brain is governed by the Terms of Service and described in the Privacy Policy.