Terms of Service
Use of the Service
You may use AEO Presence only for lawful business purposes and only for websites and data you are authorized to evaluate. Competitor analysis must comply with applicable law, robots.txt handling, and acceptable-use limits.
Accounts and Organizations
Customers are responsible for account users, organization access, project permissions, and the actions taken under their accounts. Admin support tools may be used to investigate errors, stop scheduled emails, transfer ownership, or assist users.
By creating an account or using the service you represent that:
- You are at least 18
- You have authority to bind their organization
- Information supplied is accurate
- You will maintain account security
Reports and Recommendations
Reports are informational and do not guarantee search rankings, traffic, revenue, accessibility compliance, legal compliance, or platform acceptance.
Payments
Subscription fees, billing intervals, refunds, taxes, renewals, and cancellation terms are stated in the customer order form, invoice, checkout, or the Cancellation Policy. All payments are processed through Stripe services.
Email and Marketing Compliance
Customers must not use AEO Presence or related communications for unlawful spam, deceptive marketing, or unauthorized outreach. Review FTC CAN-SPAM guidance before sending commercial email.
Limitation of Liability
To the maximum extent allowed by law, AEO Presence is provided without warranties and liability is limited to the amounts paid for the service during the period stated in your final attorney-approved terms.
End User License Agreement
License
Subject to payment and compliance with the Terms, we grant authorized users a limited, non-exclusive, non-transferable right to access and use AEO Presence for internal business purposes.
Restrictions
- No reverse engineering, scraping the app, bypassing access controls, or attempting to extract source code.
- No resale, sublicensing, or service-bureau use unless an order form allows it.
- No use that violates the Acceptable Use Policy.
Ownership
We retain ownership of the AEO Presence software, design, brand, and platform. Customers retain ownership of their submitted URLs, project materials, and report outputs, subject to the license needed to operate the service.
Acceptable Use Policy
Prohibited Uses
- Scanning sites you are not authorized to test in a way that violates law, contracts, or access restrictions.
- Trying to bypass security, authentication, rate limits, robots.txt restrictions, or infrastructure protections.
- Uploading malicious code, exploit payloads, stolen data, regulated data you are not authorized to process, or illegal content.
- Using reports or AI outputs for deceptive advertising, false claims, unlawful spam, or undisclosed endorsements.
- Using automated calls, texts, or outreach in violation of FCC/FTC rules or consent requirements.
Crawler Conduct
Use reasonable page limits and delays. The owner-only option to ignore robots.txt should be used only for sites you own or control.
Marketing Conduct
Commercial email must follow CAN-SPAM requirements. Calls and texts may trigger FCC/TCPA obligations. Endorsements, testimonials, and claims must be truthful and properly disclosed.
Enforcement
We may pause crawls, suspend access, stop scheduled emails, transfer ownership, or terminate accounts to protect customers, the service, or third parties.
Related
See also our Privacy Policy. Questions about these terms: support@neuroaigent.com